Thoughts on the Deepwater Horizon Tragedy

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I proudly joined the BP team as the Learning Technology Manager for Exploration and Production approximately 3 weeks ago. The Deepwater Horizon incident occurred less than 2 week weeks into my tenure, however, and I can say a couple things having seen BP's culture of safety and concern for the environment.  I have never seen a company that is more conscious of the importance of safety and protecting the environment than BP.  Every meeting I have attended starts with safety on the agenda even in the non operations functions like training and performance based learning.  This company not only talks the talk, but walks the walk.  Whether personal safety, vehicle safety or building safety, the company spends a significant effort on ensuring the safety of people and the environment.  I work in a LEED Platinum certified building (Helios Plaza) that is designed to be the most energy efficient office and conference space on the planet.  That culture permeates the whole company and it's not just window dressing.
 
This tragedy has had a deep effect on me and the hard working people of BP.  We pride ourselves on using cutting edge technology to solve difficult engineering challenges and this incident is a deep blow to our morale. Tony Hayward the company CEO has expressed his unwavering commitment from day one to take responsibility for the resulting spill and to use the full availability of BP resources make the situation right.  That won't solve every problem in the immediate future, but it gives me confidence that BP stands behind it's commitment to protect people and the environment in every conceivable situation and it bolsters my pride in the company I have aligned myself with.
 


 

International Technology Training - Europe vs.North America

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Over the last 2 years I have logged over 150,000 miles of travel in 6 countries training hundreds of people in over 20 client organizations across industries as diverse as energy, finance, and agriculture and I have noticed some distinct differences between European audiences and North American audiences. There are always exceptions to the rule but for the most part, European technology implementations tend to have the following characteristics: 

  1. Team members have more formal education
  2. Business processes are more complex
  3. Team members have higher expectations for project support functions like training and technical support
  4. Training is more highly valued
  5. Software integrations and interfaces are more complex
  6. Projects take longer to complete and contain more phases to achieve completion
Overall I would say that European technology projects and training are more sophisticated than in North America but that is because they have to be.  Does this translate into better business performance? Not necessarily because I believe that European projects tend to overly complicate processes and technology and this costs them dearly in ROI.

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On the North American side of the pond projects tend to have these characteristics:  The opposite of the European list of course.  The reason I suspect is that North America still (temporarily) has a less complex regulatory environment, education is less valued over practical experience, and implementations are limited in complexity (except for government projects).  Unfortunately North American projects don't reap the benefits of these less complex environments because the education, training, project expectations etc.are not as high as the Europeans.

The best project practice from my perspective is to replicate the education, training, and performance expectations of Europeans while valuing simplicity and practical application like a North American.

Are your experiences any different?

 

 

HIMSS and Your Whuffie

I was originally scheduled to give a presentation at HIMSS but due to a schedule conflict I was unable to attend, however, my recent speaking partner Alise Isbell was able to step in and she hit this presentation out of the park.

Description
Alise Isbell, President, ASTD Houston Chapter:   So, what's your whuffie?  This session will help participants understand the difference between business vs. personal networking, then expand on how to use your social capital/whuffie to create your social economy.

Presentation 1:18:48

Contingency Plans

Wifi

Alise Isbell and I have been planning to present at the iABC Regional Conference "Align 09" for months.  The session has been promoted as "bring your laptop for this interactive workshop". We built an online course on the web and planned to allow participants to access the course during the workshop along with several other hands on activities and less than 24 hours prior to the session we find out...wait for it...no wifi access for session participants. At least not for less than 20 bucks at the JW Marriott in Houston.  Are you kidding me?

Enter the Sprint Aircard and mobile phones.

With some fast adjustments to the PowerPoint slides and some slight changes of emphasis we expect the session to provide solid value and learning opportunities.  But seriously, no free wifi at a conference for Business Communications?

Redesigned my Lifestream

So I have completed redesigning my lifestream. What is a lifestream you ask? A Lifestream displays your social feeds and photos much like you would see it on many of the social networking sites and manages the flow of information across all of those sites. I'm using Posterous to push all my data across Twitter, Facebook, LinkedIn, Friend Feed, Blog, Picasa, etc. to gain efficiency in communicating things I'm interested about.  
The thing that excites me about this is that I can just email postings to one site (Posterous) and all my others sites are automatically updated. Part of my challenge has been to find the time to blog and manage the technology of each platform independantly which is a lot of overhead to communicate the things I'm passionate about. 

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Sea trial

I am going to test this concept of hub and spoke life streaming versus import and aggregate.  The initial difficulty I see is controlling the duplicate posts that can be created and I'm not sure how the community from Facebook transfers over to Posterous.  At least from an anthropological perspective.